SDDisrupted – Old Home

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Service Design is at an inflection point
So are you. Move with intent

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For over a decade, a service design conference in Barcelona brought brilliant minds to our doorstep, built a strong community, and helped establish service design as a discipline for transformation.

But the world has shifted, challenging service design to prove it can be both meaningful and valuable. Service Design Disrupted names that moment: the need to understand where you are, what is changing, and what you are going to do next, so you can move forward with intent.

Same community, same commitment to quality. Still in Barcelona. With a renewed sense of purpose.

Event part of the official programme of:

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[ohio_text text_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#666666``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]BDW is one of the leading global design weeks since 2006, that brings together over 100 activities across the city to showcase design’s social and economic impact. [/ohio_text]

Disruption creates possibility,
if you know how to navigate it

Opportunities don’t come from just witnessing change. You need to know where you stand within it, and decide what to do next. We help you explore this through three interconnected lenses:

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External forces are reshaping our world, and service design within it: technology, AI, economic pressure, and shifting definitions of value and even what is human. Understanding what will lastingly change how we work means cutting through the noise and developing the strategic awareness to see what actually counts.

This track focuses on making those forces tangible: real shifts, real implications, and the trade-offs they create for teams and organisations.

So you can go from reactive to strategically equipped.

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As the context evolves, so does service design itself: its role, its boundaries, its relationship to other disciplines. This track looks at the field in motion: where it is creating value today, where it is struggling, and what new forms it might take.

Through concrete examples, perspectives, and models, it’s about taking a position on what the field should fight for, what it needs to embrace, and what it risks losing if it doesn’t.

From questioning relevance to recognising where service design is heading, and what that means for how we practice it.

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When the field shifts, so do the expectations placed on you. What skills count, what roles are relevant, and what direction makes sense are no longer obvious.

For many, the constant need to prove value and the feeling of being stuck or isolated leads to exhaustion.

This track is designed to help you move from reflection to decision: to understand where you stand, what you want to build, and how to move forward with intent. With renewed purpose, concrete steps, and the reminder that you’re not navigating this alone.

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[ohio_heading module_type_layout="on_left" heading_type="h2" subtitle_type_layout="without_subtitle" title="VHdvJTIwZGF5cyUyMHdoZXJlJTIwY29udmVyc2F0aW9uJTIwYmVjb21lcyUyMGFjdGlvbg==" title_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:``2rem``,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:````,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" header_typography="null" subtitle_typography="%7B%22font_size%22:%220.9em%22,%22weight%22:%22500%22,%22style%22:%22uppercase%22,%22use_custom_font%22:false%7D"][ohio_text text_typo="null"]Service Design Disrupted takes place at the DHub, one of Barcelona's most striking cultural spaces, and the home of the Barcelona Design Week. It's a fitting setting for an event that is designed to help you move forward on your own terms. The programme brings together a carefully curated mix of established voices and emerging talent: people who are exploring like yourself. Over two days you'll find keynote talks, in-depth conversations, hands-on workshops, and dedicated time to connect with the people in the room. It starts with an opening party, and the social thread runs through everything. And if you're making the trip, you'll be arriving into one of Europe's leading design weeks with over 130 activities including exhibitions, talks, and installations across the city. The full programme is coming soon.[/ohio_text]

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[ohio_heading module_type_layout="on_left" subtitle_type_layout="bottom_subtitle" subtitle_offset="5" content_styles=".vc_custom_1788511051133{padding-right: 0.5em !important;}" title="Q2FyZSUyMENhcnRvZ3JhcGh5JTNBJTIwTWFwcGluZyUyMFdoZXJlJTIwQ2FyZSUyMExpdmVz" subtitle="UmFjaGFlbCUyMERpZXRrdXM=" title_typo="{``font_size``:``1.2em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:````,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" subtitle_typo="{``font_size``:``1em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:``1.1em``,``line_height_tablet``:``1.1em``,``line_height_mobile``:``1.1em``,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:````,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]

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[ohio_heading module_type_layout="on_left" subtitle_type_layout="bottom_subtitle" content_styles=".vc_custom_1788512667544{padding-right: 0.5em !important;}" title="U29tZWJvZHklMjBBbHdheXMlMjBQYXlzJTNBJTIwV2hhdCUyMGl0JTIwcmVhbGx5JTIwY29zdHMlMjB3aGVuJTIwYSUyMHNlcnZpY2UlMjBpcyUyMHRvbyUyMGhhcmQlMjB0byUyMHVzZQ==" subtitle="R2VycnklMjBTY3VsbGlvbg==" title_typo="{``font_size``:``1.2em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:````,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" subtitle_typo="{``font_size``:``1em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:````,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]

[ohio_text text_typo="{``font_size``:``0.9em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:``0.9em``,``line_height_tablet``:``0.9em``,``line_height_mobile``:``0.9em``,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#C2BFBF``,``weight``:``500``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]6:15 PM | Reflection[/ohio_text][ohio_text text_typo="{``font_size``:``0.9em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:``0.9em``,``line_height_tablet``:``0.9em``,``line_height_mobile``:``0.9em``,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#C2BFBF``,``weight``:``500``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]6:30 PM | Drinks[/ohio_text]

[/ohio_tabs_inner][ohio_tabs_inner title="DAY 2 | Friday, October 16" tab_id="1788516756926-bf125b75-1420"]

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[ohio_heading module_type_layout="on_left" subtitle_type_layout="bottom_subtitle" subtitle_offset="5" content_styles=".vc_custom_1788523184923{padding-right: 0.5em !important;}" subtitle="SmFuZSUyMFZpdGElMkMlMjBNLiUyMENhcmxhJTIwU2FycmVjY2hpYSUyMCUyNiUyMEVlcmlrYSUyME1pbmtraW5lbg==" title_typo="{``font_size``:``1.2em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:````,``weight``:``inherit``,``style``:``italic``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" subtitle_typo="{``font_size``:``1em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:``1.1em``,``line_height_tablet``:``1.1em``,``line_height_mobile``:``1.1em``,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:````,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" title="VGl0bGUlMjB0byUyMGJlJTIwY29uZmlybWVk"]

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[/ohio_tabs_inner][ohio_tabs_inner title="DAY 2 | Friday, October 16" tab_id="1788525847634-c32bd178-859d"]

[ohio_text text_typo="{``font_size``:``0.9em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:``0.9em``,``line_height_tablet``:``0.9em``,``line_height_mobile``:``0.9em``,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#706D6D``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]6:15 PM | Reflection[/ohio_text][ohio_text text_typo="{``font_size``:``0.9em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:``0.9em``,``line_height_tablet``:``0.9em``,``line_height_mobile``:``0.9em``,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#706D6D``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]TBD | Closing Party[/ohio_text]

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Perspectives that will help you find your own

The speakers and facilitators are a curated mix of authors, practitioners, and voices from outside the field, each bringing a different angle on where service design is, where it’s heading, and what it means for the people practising it.

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" member_link="url:https%3A%2F%2Fwww.socialworkerswho.design%2F|title:Social%20Workers%20Who%20Design|target:_blank" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Rachael Dietkus" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" photo="229633" linkedin_link="https://www.linkedin.com/in/rachaeldietkuslcsw/" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" position="Founder @ Social Workers Who Design" description="Rachael Dietkus, LCSW, is a social worker, designer, and public interest technologist who helps organizations build more trauma-informed, ethical, and care-centered systems, services, teams, and technologies." social_color="#FFFFFF" medium_link="https://medium.com/@rachael.dietkus"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" use_link="0" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Veron WK Lai" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" social_color="#FFFFFF" photo="229676" position="Service Design Consultant and Senior Lecturer @ University of the Arts London" description="Veron is a designer and design educator with 20 years' experience. She has led design teams at London scale-ups, introduced service design to some of the largest organisations in the UK, and teaches at University of the Arts London." linkedin_link="https://www.linkedin.com/in/veron-wk-lai-3b302a8/"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" member_link="url:https%3A%2F%2Fwww.designclub.global%2F|title:Design%20Club" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Paul Menant" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" social_color="#FFFFFF" photo="229689" position="Co-founder @ Design Club" description="Paul co-founded the Design Club to disrupt the design consulting model, working with just elite freelancers, on demand, across Europe. He hosts the podcast ``Head of Design,`` counting 100+ episodes and 50K+ streams." linkedin_link="https://www.linkedin.com/in/paulmenant"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" member_link="url:http%3A%2F%2Fwww.ignasigiro.com|title:IgnasiGiro|target:_blank" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Ignasi Giró Reig" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" social_color="#FFFFFF" photo="229701" position="Head of Strategic Design @ Airbus" description="Ignasi is a Physicist turned Designer exploring the intersection of technology, empathy & creativity. Author of Teoría Optimista del Fracaso (Optimistic Theory of Failure) & Head of Strategic Design at Airbus, leading a multicultural team across three continents." linkedin_link="https://www.linkedin.com/in/ignasigiro/"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" member_link="url:https%3A%2F%2Fwww.linkedin.com%2Fin%2Falessiarullo%2F|title:Alessia|target:_blank" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Alessia Rullo" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" social_color="#FFFFFF" photo="229710" position="Head of User Experience and Design Validation @ Roche Information Solutions" description="Alessia Rullo is Chapter Lead for UX & Design Validation at Roche, a PhD in Human-Computer Interaction, and a master director at IED Barcelona, focused on patient-centred design and innovation." linkedin_link="https://www.linkedin.com/in/alessiarullo/"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" use_link="0" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Giovanni Ruello" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" social_color="#FFFFFF" photo="229719" position="Senior Service Designer @ Robert Bosch GmbH" description="Giovanni is a Service Designer at Bosch with overall 20 years of international experience in services. He helps teams create customer-centered innovations by aligning user needs, business goals, technology, and organizational capabilities." linkedin_link="https://www.linkedin.com/in/giovanniruello/"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" use_link="0" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Bassam Jabry" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" social_color="#FFFFFF" photo="229728" position="Managing Director @ Chemistry Team" description="With 25 years of experience in strategic design, focusing on human value and planetary well-being. Working across Europe, MiddleEast and Asia, he has helped both private and public organisations foster creativity and break through silos." linkedin_link="https://www.linkedin.com/in/bassamjabry/"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" member_link="url:https%3A%2F%2Fwww.frog.co%2F|title:Frog|target:_blank" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Patricia Salcedo" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" social_color="#FFFFFF" photo="229734" position="Design Lead @ Frog" description="Patricia is a Design Lead at frog with 12+ years of experience driving transformation through design, strategy, and innovation, helping global organizations connect research, business strategy, and service innovation with systems thinking." linkedin_link="www.linkedin.com/in/patriciasalcedodearce/"]

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Join our mailing list to receive updates on speakers, schedules, and upcoming announcements for our conference.

[/ohio_text]

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[ohio_text text_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]We offer a limited number of ticket options to make the conference more accessible and inclusive:

Group bookings for 3 or more people on a single invoice.
Global access programme for practitioners from lower income countries (application-based, 20 seats available).
Student rates for full-time students (valid ID required, 15 seats available)

To request one of these options, please contact us at hello@sddisrupted.com.[/ohio_text]

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[ohio_clients_logo alignment="center" clients_logo_height="120" link_url="url:https%3A%2F%2Fwww.thisishcd.com%2F|title:This%20is%20HCD|target:_blank" description_typo="null" image_logo="229662"]

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[ohio_text text_typo="{``font_size``:``0.92em``,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:````,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}"]Want to bring this conversation to your community? Partner with Us[/ohio_text]

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Our advisory board is formed by a diverse group of practitioners from across the field. Some are from Barcelona, some are rooted in Barcelona, others are simply rooting for the event. All working with us to make sure this event reflects the moment honestly.

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" use_link="0" block_layout="inner_details" block_type_full_align="left" member_name="John Stamper" member_position="Co-Founder, Colabrio Media" name="Alexandra Quevedo" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" photo="229647" linkedin_link="https://www.linkedin.com/in/alexandraquevedo/?locale=es" team_member_image="18240" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" position="Head of Experience Design and Strategy @ EGGS" description="UX, Service Design and Design Strategy professional based in Barcelona. Her work connects research, product, business and human-centred design to help teams make better strategic decisions and shape more inclusive, sustainable and meaningful services" social_color="#FFFFFF" medium_link="https://medium.com/@vozdevos"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" use_link="0" block_layout="inner_details" block_type_full_align="left" member_name="Laura Norson" member_position="Team Lead, Colabrio Media" name="Lou Viana" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" linkedin_link="https://www.linkedin.com/in/lourencoviana/" team_member_image="18239" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" position="Head of Consumer Insights and Brand Experience @ Mango" description="Strategic design and research leader in fashion. Lou holds a PhD in Design, integrating insight, cultural analysis, and service design to drive collaborative organisational transformation." social_color="#FFFFFF" social_hover_color="#FFFFFF" photo="229649"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" member_link="url:http%3A%2F%2Fwww.helmleadership.ca|title:helm." block_layout="inner_details" block_type_full_align="left" member_name="Laura Norson" member_position="Team Lead, Colabrio Media" name="Kristina Mausser" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" linkedin_link="linkedin.com/in/kristinamausser" team_member_image="18239" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" position="Founder, helm. and Leadership Coach" description="Kristina is the founder of helm., a leadership coach working with experienced designers navigating career transitions and what comes next. Formerly Design Lead at Shopify. Based in Canada." social_color="#FFFFFF" social_hover_color="#FFFFFF" photo="229696" instagram_link="https://www.instagram.com/kristina.coach"]

[ohio_team_member block_type_layout="inner" alignment="left" tilt_effect="0" card_effect="scale" member_link="url:https%3A%2F%2Ffutureskills.academy%2F|title:Future%20Skills%20Academy|target:_blank" block_layout="inner_details" block_type_full_align="left" member_name="Laura Norson" member_position="Team Lead, Colabrio Media" name="Arne van Oosterom" name_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FEDF1E``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" position_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" desription_typo="{``font_size``:````,``font_size_tablet``:````,``font_size_mobile``:````,``line_height``:````,``line_height_tablet``:````,``line_height_mobile``:````,``letter_spacing``:````,``letter_spacing_tablet``:````,``letter_spacing_mobile``:````,``color``:``#FFFFFF``,``weight``:``inherit``,``style``:``inherit``,``transform``:``inherit``,``decoration``:``inherit``,``use_custom_font``:false}" photo="229634" linkedin_link="https://www.linkedin.com/in/arnevanoosterom/" team_member_image="18239" team_member_link="https://ohio.clbthemes.com/demo28/" social_networks="%5B%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22facebook%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fwww.facebook.com%2Fcolabrio%2F%22%2C%22list_network%22%3A%22linkedin%22%7D%2C%7B%22list_link%22%3A%22https%3A%2F%2Fohio.clbthemes.com%2Fdemo28%2F%22%2C%22list_network%22%3A%22behance%22%7D%5D" member_name_typography="null" member_position_typography="null" description_typography="null" position="Founder and Facilitator @ Future Skills Academy" description="Senior facilitator, designer and founder of Future Skills Academy. Arne helps people make sense of complexity, navigate uncertainty, and build the human skills needed to brave the future." social_color="#FFFFFF" social_hover_color="#FFFFFF" medium_link="https://arnevanoosterom.medium.com/"]

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